Friday, May 29, 2020

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Client Testimonials

"I attended the Achieving a Healthy Work / Life Balance with reservation...I was adament I would not participate...only to realise very early that we were all suffering from the same ailments ie. stress, depression etc. The session ended up giving me the tools I need to re-evaluate my life and the drive to fix what was broken. I have learnt to listen to the voice inside my head, I see now that this was the connection that was broken. Thanks to Gloria, I have my life back."

Rosemary, NZ Accounts Administrator

Leadership Workshop
‘Valuable content, simple approach, open and honest commentary…all valuable – nothing I would discount…provides food for thought and some good ideas to take away and execute.’ 

Ingram Micro - Senior Business Manager.

Team Building and Leadership Workshop
‘Fantastic informative day…good learning from it, great presenter…really enjoyed the day and feel I have gained skills to help me in my job.’ 

Victim Support - Service Co ordinator.

Negotiating Skills
‘Excellent…Certainly provides skills on relationships and negotiation skills that are invaluable…most enjoyable.’

Fonterra NZ

Report Writing Workshop
‘…the workshop was excellent and brings one up to speed with the new developments…very informative.’

Metrowater - Key Account Manager.

Sales Workshop
‘Excellent – got staff working/thinking together…thought provoking, friendly, non confrontational style. Plenty of laughs. Gloria – you delivered a well researched seminar appropriate to our business.’ 

Hopper Developments Ltd – Project Manager.

Effective Communication Workshop
‘Really superb, quality information which was well presented…Gloria has a relaxed and amicable presentation style…the information was delivered with professionalism and she is clearly a subject matter expert.’ 

Metrowater -  Customer Liaison Engineer.

"This year we have had the pleasure of working with Gloria Masters of Masters of Communication in our business. We asked Gloria to help us some coaching for ourselves as business owners, our managers and also the rest of our team. Gloria worked with us through a series of management and team workshops as well as one on one mentoring with ourselves and our managers dealing with everything from time management, stress, staff management and personal accountability to customer service. She was also involved in our yearly performance reviews, which was extremely helpful. We have found that the time and investment that we spent with Gloria to be extremely rewarding and well worth while. Our managers have gained knowledge, learned many new skills and have become much more confident in their positions and dealing with staff. Our team now know more clearly what is expected and acceptable from them in their roles and communication between everyone has improved immensely. As a business owner I appreciate all that I have learnt from Gloria and have also found her coaching and ongoing support of huge benefit to me in my position dealing with employees. If you need help with communicating with your employees I would 100% recommend that you give Gloria a call."

Natasha Hallam - Onsite Engineering

"MediaWorks Orewa consistently strives to provide both its staff ,and external clients with a high level of support in all areas of business. Masters of Communication is our 'GO TO' company to provide that support - after all your people are your asset! With a relationship running over 2 years between MediaWorks Orewa and Gloria Masters, the results speak for themselves. Feedback from clients on the seminars held by Gloria has been amazing. Masters of Communication is a professional, effective, quality option for individuals and the wider business community alike. I urge you to make that difference to your team."

Mediaworks Orewa

"Listening to Masters of Communication ideas and tips along with their practical demonstrations regarding positive versus negative thoughts made you aware of just how easy it can be to change your outlook on yourself and your surroundings. I have recommended them to other companies as motivational speakers."

Managing Director - Data Over Radio Limited

"Masters of Communication offers an excellent mix of friendly and relaxed yet professional presentation style coupled with obvious expertise in their field. This combined with the obvious passion for what they do is very apparent to the audience and enables them to hold their attention to the end."

Sales and Marketing Manager - BCS Automation Engineering

"Masters of Communication have a great style of presentation, which engages the audience and carries them along in a positive learning experience. I really enjoyed listening to them, and gained a lot of insight into the power of positive focus and how it can add to business growth"

Director - Extra Mile Training

"I would highly recommend Masters of Communication as presenters. They delivered their presentation with confidence and enthusiasm and involved us right from the beginning. They were professional to work with and their seminar was targeted so that we were able to take on board and relate it immediately to our own personal lives. We have had great feedback from the participants attending."

Owner - Curves Gym

Masters of Communication was engaged to run a 1/2 day Communications Workshop for me and five management colleagues at Gen-i.  The workshop was designed to refresh our memories on the basics of communicating with people, those aspects we often overlook or shortcut as the stresses and pressures of our working day builds.   Gloria's facilitation of the workshop was relaxed and good-humoured, happily spending more time in subject areas that caught our interest and brushing over those less relevant.  The workshop was enjoyable and beneficial, and I would highly recommend it to others seeking to improve the quality and care of the communication within their business.

Paul Bertram, Design Manager - Cloud Customer Solutions - Gen-i New Zealand  

Leadership Coaching

"Masters of Communication was engaged to troubleshoot and resolve a communication breakdown affecting the leadership of two key teams within our large and complex services business.
A simple review process was quickly initiated, detailed interviews performed and revised communication steps agreed.
Analysis was quickly followed with one-on-one coaching and mentoring of both groups and immediate “buy-in” ensured open and frank clearing conversations to take place.
Action plans were agreed, ownership for outcomes was established and revised communications steps worked-through in detail with all participants.
The final outcomes, guided carefully and collaboratively by Masters of Communication has resulted in both groups understanding the issues and what’s required to manage and maintain high quality communication.
Masters of Communication provided high-quality consultancy, guidance and real, tangible solutions that will long outlive the situation that arose, in the minds of all participants".

Regional Manager - Auckland       

Workshop to 12 Senior Executives - Team Nissan NZ

"Fantastic! I would recommend Masters of Communication presenting this workshop as being very helpful to staff in any organisation."

CEO - Team Nissan NZ

"I would recommend Masters of Communication to train all my frontline staff so that they can effectively relate to customers and co-workers."

Service Manager - Team Nissan NZ

Seminar provided to 25 Company CEOs

"Masters of Communication was contracted to provide Companies with the tools to formulate their business vision. They demonstrated outstanding communication skills and knowledge of the subject. Also provided were clear and focused strategies, which were of exceptional value to the course participants. I would use their services again."

Accelerated Business Growth Co-Ordinator - Trade and Enterprise New Zealand

Case Studies

Our Case Studies are just an example of the types of positive outcomes that occur as a result of the Transformational Change techniques and initiatives that are designed and facilitated to meet your needs.

Read Case Studies>>


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